Here, Bigger is Better. Why? Because it allows us to continually improve, innovate and invest in our agents. See what Bigger can do for you!
A trusted brand builds a solid foundation for the relationship between client and real estate agent. Keller Williams Realty is the largest real estate company in the world with more than 180,000 agents in more than 800 offices internationally, making us instantly recognizable to clients from all over the world. Our market center has been serving the Houston area since 1989, which also makes us established local experts with a strong reputation.
Becoming a KW Memorial associate means you not only receive the backing of a huge brand, but also years of client’s trust & business that can only be gained by such an established brokerage.
Named the Happiest Company to Work for 2018; one of the Best Places to Work; and winner of the prestigious Training 125 award from Training Magazine in 2017, Keller Williams Realty International (KWRI) thrives within a creative and collaborative culture where being at the forefront of real estate is our primary goal.
Who we’re looking for:
Our ideal Agent Success Coordinator is passionate about providing exceptional client service. You pride yourself on your strong work ethic, are self-motivated and have a high level of enthusiasm and energy. You are extremely organized and move quickly and thoroughly to accomplish tasks. You have excellent communication skills, both in-person and over the phone. You have the ability to work effectively both in a collaborative team environment and independently.
What you’ll do:
As our Agent Success Coordinator, you are the voice of our educational division, and you will become a subject matter expert on our training’s. You will own the client onboarding process and help build and maintain client relationships that promote retention through engagement in our training’s. As our Agent Success Coordinator, you will be responsible for all aspects of client service including, but not limited to: onboarding new clients; continually educating clients on value and benefits; assisting client via phone, email and social media; off-boarding clients and handling client payments. You will work closely with the Leadership team and our operational team.
Essential Duties and Responsibilities:
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Additionally, this role will require a small amount of lifting and carrying.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5: 30 p.m. This position occasionally requires long hours and occasional weekend work as job duties demand.
The Data Entry Specialist will be an individual that has moderate levels of assertiveness, sociability, and flexibility. They will not be a risk taker, but rather thorough and cautious in their actions/decisions with personal self-structure and a strong sense of urgency.
They will proactively handle challenging people/situations, and be accommodating with a supportive attitude. They will have persistence, strong follow-up skills, and comfort with routine. They must be relaxed, steady, and work with methodical pace while using proof/facts and a high level of objectivity/impartiality in their actions and decision-making. They must have the ability to work with facts and technical information, have strong attention to detail, be cooperative, and work “by the book.” They must establish and nurture personal relationships and must be comfortable with personal conflict that may arise. The individual must be an independent decision maker, self-sufficient, and self-directed in their activities.
In this role, you will act as the first point-of-contact for our clients and customers. You will assist the Market Center Administrator and Assistant Market Center Administrator with the daily tasks of running a successful real estate brokerage, which includes welcoming new agents to the office, assisting with bookkeeping tasks, and keeping the office organized and running smoothly. You are our ideal candidates if you possess a strong desire to help your team and serve their clients. You are a self-starter who is willing to take charge and you love to work autonomously.
Salary: $11- $13 per hour
Benefits: PTO, Health Benefits Allocation
Hours: 40 hours per week, Monday-Friday, 7:30am-4:30pm
Keller Williams Realty Memorial is the largest full-service brokerage in Houston. Our agents provide superior real estate service to the individuals and families that put their trust in us when they choose to buy or sell. We have an outstanding reputation among our clients and within the industry. Our team of professionals make it a mission to ensure that every encounter with the company is an exceptional experience. What’s more? We all really love what we do and are excited to welcome more people to come grow with us!
Who are we looking for?
The Marketing Coordinator will be an individual who possesses creative & analytical thinking, highly motivated, draws energy from working in team environment and is accountable to meet deadlines. They have a compelling desire to support the team in achieving success, while being committed to growing their own skills to be the best they can be.
The Marketing Coordinator takes the general direction from the team manager for marketing tactics and executes at a high level. Additionally, this person will bring their experiences & insights to “top grade” the company’s current marketing for greater efficiency and effectiveness. This person will be responsible for executing and implementing email marketing, direct mail, collateral pieces, internet & social media marketing, blogging and website maintenance, client promotions & event marketing. The Marketing Coordinator will test the effectiveness of our marketing campaigns, make recommendations for improvement and offer new facets that attract more agents to the company.
As the largest full-service real estate company in Houston, we serve some of the most successful luxury real estate agents in the city and we are passionate about taking customer service to the next level. This individual will also oversee our Luxury division. An individual who is motivated and a self-starter is critical in this key position.
Our successful candidate will have a history of direct response marketing that gets results and an aptitude for providing marketing support for the sales organization. This person will work in our offices at Keller Williams Realty and will be based on 20+ working hours per week. The vast majority of hours will be “normal business hours” with some evenings & weekends for special events and other activities. Additionally, they may have an active real estate license and be able to search MLS records as needed. They are a forward-looking individual who develop and maintain positive professional relationships. They have a track record of success, and a palpable desire to succeed in this role, as well as their next.
What will you do?
The job changes every day depending on what our agents need, but here’s a bit of what you’ll be responsible for. These are the standards a well-above average performer will maintain or exceed:
Essential duties and Responsibilities:
The Director of First Impressions plays an important role in setting the tone for the organization. As the first and last person clients see when they are in the office, the Director of First Impressions is instrumental in making sure clients have a positive experience.
What’s Attractive to the Right Candidate?
We have earned a reputation for great service and work. Since 1989, we have continued to improve the way we do business.
You will be working for an exciting organization where things are always hopping – we don’t have a lot of dull days. We believe that you can work hard and have fun at the same time.
You will be working for an organization that values people where service is our focus and our leadership team is passionate about what we do.
We are focused on constant improvement, both as an organization and as individuals. This attitude has driven our success.
Our salaries and benefits are competitive, including medical, paid holidays, and vacation and sick time.